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Reservations Sales Agents

Marriott International

This is a Full-time position in Kigali posted October 9, 2019.

Marriott International jobs in Rwanda October 2019 Reservations Sales Agents Jobs in Kigali Jobinrwanda Job in rwanda Rwanda Jobs in Kigali Job in Rwanda: Latest jobs and tenders in Kigali Reservations Sales Agents

Start Your Journey With Us

Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than
500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.

JW Marriott is part of Marriott International’s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you’re happy, our guests will be happy. It’s as simple as
that. Our hotels offer a work experience unlike any other, where you’ll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That’s The JW Treatment™.

Job Summary

Process all reservation requests, changes, and cancellations received by
phone, fax, or mail. Identify guest reservation needs and determine
appropriate room type. Verify availability of room type and rate. Explain
guarantee, special rate, and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property facilities/services
and room accommodations. Follow sales techniques to maximize revenue. Input
and access data in reservation system. Indicate special room reservation types
e.g., complimentary rooms, employee discounts, travel agent inspection rates,
and wholesale reservations by inputting the correct code and rate into the
reservation system. Follow proper escalation procedures when addressing guest
concerns.

Follow all company policies and procedures; ensure uniform and personal
appearance are clean and professional; maintain confidentiality of proprietary
information; protect company assets; protect the privacy and security of
guests and coworkers. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others;
support team to reach common goals; listen and respond appropriately to the
concerns of other employees. Comply with quality assurance expectations and
standards. Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.

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Apply Online Now




URL:: Link to Apply

[ **Submit your CV and Application on Company Website : Click Here**
]https://jobs.marriott.com/marriott/jobs/19000ZIN?lang=en-us

Marriott International jobs in Rwanda October 2019 Reservations Sales Agents Jobs in Kigali Jobinrwanda Job in rwanda Rwanda Jobs in Kigali Job in Rwanda: Latest jobs and tenders in Kigali Reservations Sales Agents

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